SPECIFICATIONS

Welcome to HJ Weave Beauty Official Store

When we talk aboutVIRGIN HAIR, means we use donator hair (hair are cut/purchased from donator directly instead of collecting from floor), with some clean work and high temperature steam process make into many different textures. Our hair proves to be reusable MORE THAN ONE YEAR with proper care!!

1. Payment Problem:

（1）Accepted payment method

- Credit or debit card
- Bank Transfer
- Western Union
- AliPay Account
- Boleto
- QIWI
- WebMoney

If you fail to make payment, pleaseclick hereto contact Payment Service Team

（2）How does AliExpress protect my payments?

Pay securely with your credit card without exposing your details. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available).

2.Shipment Problem:（Express Shipping Via DHL）

USA/European/Australia:2-4 working days

Africa:4-7 working days

3. Frequently Asked Questions:

Q1.What’s suggestions about the new hair business owner?

Firstly branding your own company name, we provide bags labels tags etc customized service for you.

Secondly we ship hair to your customers directly under your business name without requiring you to stock your own inventory.

Q2.Why are your hair extensions price much higher?

Firstly we respect your hard earned money, before it gets to you our hair goes through our quality control screening, to make sure all bundles are free from any imperfections.

Secondly suggest research “HJ Weave Beauty” on any social media to check others’ reviews about our brand quality.

Lastly If you have a question about your order we are a simple phone call or email, resolve your any problem shortly.

Q3.How many bundles do I need for one head?

We recommend all of our customers to use 3-4 bundles for a full head sew in. It all depends on your preference and how full and thick you like your hair. Please consult with your hairstylist. Each of our hair bundles weigh 3.2-3.5oz. Because our hair extensions are not processed and filled with synthetic fibers, we ensure TOP quality.

Q4.How long does shipping and processing take?

Shipping takes 2-5 business days after processing. Processing takes 6-24 hours, after the verification, orders will be shipped. To ensure you are protected as a customer and we are protected as a business, we need to prevent fraud and any other suspicious activity so we make sure the order is legitimate before we ship products out. You will receive updates on your order each time it is updated through your valid email address. CHINA WEEKENDS DO NOT COUNT AS PROCESSING AND SHIPPING DAYS!

Q5.If my item is shipped while I am not home to receive it what happens?

Each item that is shipped requires a signature. We use DHL to ensure that all items are received and that when are protected as a company in any case of charge backs, and you are protected as a customer. If you are not home to sign for your order, package is easily been lost when drop on the doorstep, kindly suggest let persons who u know help you to sign or contact DHL deliver later as soon as u are available at home.

Q7.What's the best temperature for flat iron or curled iron?

We recommend 160-180 Celsius degree or 320 -360 Fahrenheit degree! Even human hair can be burned if the temperature is too high without proper time control.We strongly suggest not use the high temperature to touch the closures knots or the closures will be caused bald.